Memorial Hospital and<br> Health Care Center Respect for Human Dignity,
Compassionate Caring,
Quality, and Justice

Nursing at Memorial Hospital and  Health Care CenterNursing Model

It is an exciting time to be a Memorial nurse.  We are on our Magnet journey, and many of our nurses are involved in the Nursing Strategic Plan as well as our Organizational Strategic Plan.  Many are leaders and facilitators of interprofessional strategic plan teams.  As an organization, we value their contributions.  Because of the work many of them have done, Memorial Hospital and Health Care Center has been designated a 5-star facility by Centers for Medicare & Medicaid Services (CMS). We also received the 2018 Malcolm Baldrige National Quality Award, the nation's highest recognition for performance excellence in the nation. Memorial Hospital is one of only 25 health care organizations to receive this prestigious award. 

Our Professional Practice Model (PPM) describes how nurses practice, collaborate, communicate, and professionally develop.   It is a model that supports our belief in the nurses’ roles as providers of healing and professional excellence.   The Healing Hand shows the commitment to the patient, faith, and community through faith, trust, collaboration and patient advocacy.  The professional hand signifies our commitment to empowering and continuing the nursing profession through shared governance, recognition, and professional development.  The importance of superior patient care is based on the delivery of Radical Loving Care and partnerships between nursing and other clinicians, patients, families, and the community. The PPM defines the components of nursing practice in a way that brings significance to our daily work. At Memorial Hospital and Health Care Center, the PPM unifies nursing practice throughout the entire organization, on and off campus.


Shared Governance is a partnership between clinical nurses and leadership where nurses are empowered to utilize their clinical knowledge and expertise to impact decision-making.  Shared governance, driven by nursing at Memorial Hospital, includes the following councils that meet on a regular basis:

  • Nursing Practice Council
  • Evidence Based Practice Council
  • Interprofessional Research Council
  • Department/Unit Council
  • Advanced Practice Nurse Council
  • MPM Practice Council

Nursing Annual Report  

Note from the CNO

Our Memorial nurses provide evidence-based, patient-centered, compassionate care through faith, collaboration, and advocacy.   Our Nursing Vision is “Empowerment and commitment advance nursing practice by providing patient-centered, compassionate care to our communities.”

Memorial nurses know that our roles here encompass more than a job. We are dedicated to carrying out the healing mission of Christ, knowing that our Mission and Vision are more than just words.  These words truly come from the heart of every employee at Memorial Hospital and Health Care Center.  Nursing demonstrates their commitment to the Mission by the excellent and dedicated care we provide to our patients and families.

Nurses are making contributions at Memorial in many settings, including inpatient, outpatient, ambulatory, medical practices, information technology, tele-medicine, and clinical engineering.  Advance Practice nurse’s work in collaboration with physicians in the Emergency Department, Anesthesia Services, Oncology, Hospitalist Service, Behavioral Health Services, and in select clinics.  Their contributions to the care provided here are invaluable.  

Memorial nurses play a key role in the organization’s success and achievements. I welcome you to explore nursing excellence and opportunities that await you at Memorial Hospital and Health Care Center.  


Tonya Heim MHA, MSN, RN, NE-A-BC
Vice President of Patient Services and CNO


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